Terms and Conditions
These Terms and Conditions govern the use of the PokoBet website, mobile applications, and all related services. By creating an account or using our platform, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use PokoBet.
We reserve the right to update or modify these Terms and Conditions at any time. Changes will become effective once published on the website. Continued use of PokoBet after changes are made constitutes acceptance of the revised terms.
Eligibility and Account Registration
To use PokoBet, you must be at least 18 years old or meet the minimum legal gambling age in your jurisdiction, whichever is higher. By registering, you confirm that you meet these requirements and that gambling is legal in your country of residence.
Each player is permitted to register only one account. Multiple accounts created by the same individual, household, IP address, or device may result in account suspension and forfeiture of bonuses or winnings. We reserve the right to investigate and take appropriate action in such cases.
You are responsible for ensuring that the information provided during registration is accurate, complete, and kept up to date. We may request documentation to verify your identity at any time.
Account Security
You are solely responsible for maintaining the confidentiality of your login credentials. Any activity performed on your account is considered authorized by you unless proven otherwise. We strongly recommend using a strong password and not sharing account details with third parties.
If you suspect unauthorized access to your account, you must notify us immediately. We are not liable for losses resulting from failure to protect your login information.
Deposits
All deposits made at PokoBet must be from payment methods registered in your own name. We reserve the right to reject or reverse deposits if we suspect fraud, chargeback risk, or violation of these Terms.
Minimum and maximum deposit limits may vary depending on the payment method and player status. Deposits are generally credited instantly, though delays may occur due to third-party payment providers.
Withdrawals
Withdrawal requests are subject to identity verification and internal security checks. We may request documents such as proof of identity, address, or payment method ownership before approving withdrawals.
Withdrawals must be made using the same payment method used for deposits whenever possible. Processing times vary depending on the payment method, player status, and verification status.
We reserve the right to set withdrawal limits and apply enhanced checks for large or unusual transactions.
Bonuses and Promotions
All bonuses, free spins, and promotions offered by PokoBet are subject to specific terms and wagering requirements. These conditions are available within the promotion details and must be reviewed before activation.
Bonuses are intended for recreational play. Abuse of bonus offers, including but not limited to creating multiple accounts, irregular betting patterns, or exploitation of software, may result in bonus removal and account suspension.
We reserve the right to modify or cancel any promotion at our discretion. If a bonus is canceled, any winnings derived from it may be voided.
Game Rules and Fair Play
All games available on PokoBet are provided by third-party developers and are governed by their respective rules. By playing a game, you agree to abide by the specific rules and payout structures associated with it.
We do not interfere with game outcomes. Results are determined by certified random number generators or live dealer systems. In the event of a technical malfunction, all affected bets and wins may be voided.
Prohibited Activities
The following activities are strictly prohibited: fraud, collusion, money laundering, use of automated software or bots, exploitation of errors, and any behavior that undermines the integrity of the platform.
If we detect prohibited activities, we reserve the right to suspend or close the account, void winnings, and report the matter to relevant authorities if required.
VIP Club
The PokoBet VIP Club is available to eligible players based on activity. VIP benefits, including cashback, rakeback, faster withdrawals, and personal management, are subject to change and may vary by level.
VIP status is not guaranteed and may be adjusted or revoked if we detect abuse, reduced activity, or violation of these Terms.
Responsible Gaming
We promote responsible gaming and provide tools to help players manage their activity. These tools may include deposit limits, session limits, cooling-off periods, and self-exclusion options.
Gambling should be treated as entertainment, not a source of income. We encourage players to seek help if gaming behavior becomes problematic.
Account Suspension and Closure
We reserve the right to suspend or close accounts at our discretion if we believe these Terms have been violated or if continued access poses a risk to the platform or other users.
You may request account closure at any time by contacting customer support. Remaining balances will be returned after verification, subject to applicable terms.
Limitation of Liability
PokoBet is provided on an “as is” basis. We are not liable for losses arising from technical failures, connectivity issues, or third-party service interruptions beyond our reasonable control.
Our total liability, if any, shall not exceed the amount deposited by the player in the six months preceding the claim.
Intellectual Property
All content on PokoBet, including text, graphics, logos, and software, is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.
Governing Law
These Terms and Conditions are governed by applicable laws of the jurisdiction under which PokoBet operates. Any disputes shall be resolved in accordance with those laws.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact our customer support team. We are committed to addressing inquiries clearly and fairly.
email:[email protected]